Hours, Scheduling and Policies

SundayNot Available
MondayNot Available
Tuesday01:30 pm-05:00 pm
Wednesday08:00 am-06:30 pm
Thursday08:00 am-05:00 pm
Friday08:00 am-06:30 pm
Saturday08:00 am-06:30 pm

Call 360 978 6400 to schedule your appointment.

We recommend scheduling one to two weeks in advance.

Pancha Karma is best scheduled at least 4 weeks in advance.

 Confidentiality: Information shared by patients with our practitioners is held in the strictest of confidence and all files are secure in a locked facility.

Cancellation Policy: We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored.
 
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
 
No-shows: Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
 
Late Arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
 
Pancha Karma Program requires a 500. non-refundable  deposit at time of scheduling. Remainder of fee is required upon arrival. In the event you need to reschedule your Pancha Karma the deposit will be forwarded.
 
Complaints and Concerns: We value your business and strive to always maintain clear and open communication. If at any time you feel uncomfortable or that your well being is compromised it is your responsibility to inform the practitioner. Any complaints should be made to the facility manager, Annie Bhagwandin. We will do everything in our power to rectify the situation. Bad Service? Tell us, Good service? Tell others.
 
Gratuities: Gratuities are not required or expected but are always appreciated.

We look forward to serving you!
 
 

© Copyright 2017 Shady Grove Rejuvenation . All rights reserved.